Bpo/Kpo, which I believe every one of you is aware of is Knowledge Process Outsourcing, which in general terms means outsourcing some knowledge based work of the organization to be done by any third party in consideration for some pay. This knowledge-based work is mostly technical in nature which requires specialized skills and the person or team should be analytical in their approach. In general, India is considered to be the major hub for KPOs along with China, Ireland, Israel, and Russia. It is also said that approximately 70% of the KPOs work is outsourced to Indian companies. It is also said that nearly 70% of the KPOs work is outsourced to Indian companies. The apparent reason being the availability of technical skill set of engineers, doctors, graphics and website designers, Chartered Accountants, Architects, Economist, etc. at a very low cost.
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